Kennedy Care Center Reviews

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Selecting the right skilled nursing facility for yourself or a loved one can feel like a challenging process. Instead of simply taking our word for it, we encourage you to explore the many testimonials shared by our residents and their families. Their experiences highlight why so many people choose Kennedy Care Center and rate us so highly. Take a closer look at what makes our community a place for healing and compassionate care—and if you’ve been part of it, we welcome you to share your story with a review.

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3.8

96 reviews

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Neelofer Lodhy on Google
5 days ago

5 stars all around. I am SO pleased with Kennedy Care center. We were in dire need to get my father into a rehab facility following an episode where he suddenly lost the function in his legs. Kaiser was trying to force us into their horrific partnered facilities and I was absolutely not going to have my father stay there. He wasn’t going to get better would have only gotten worse. I took it upon myself to go to Kennedy Care as it’s right by my place, and was met with nothing but kindness and an urgency to help. Jasmine who is the general manager advocated for us to get into the facility and was incredibly helpful and generous with her time- she took my call on a weekend. The entire staff at Kennedy Care were so attentive to my father and I couldn’t be more grateful. He was in this facility for two weeks and was so well taken care of that when it came time to go back home, he was so emotional and grateful for the care he received. The PT team were SO wonderful and patient as my father has dementia- they really took their time and care with him and I’m so thankful! The staff are friendly, kind, encouraging and just want to do what they can to keep your loved ones safe, active and taken care of. I was really pleased at the cleanliness of the facility and attention to detail and care. Upon my father’s first day we had about 3 nurses come by to check in with him and see how he was settling in. His nurse Lady was such a star and so kind and gentle to him. Emmanuel treated him for a wound he had on his leg which was good as new by the time we left. Valerie was kind enough to connect me to my father every night when I called to say goodnight. Brenda, Liz, Ruby, Brandon and Julia were all SO wonderful to work with, and Justin always greeted me so pleasantly every day when I came in to see my father. My family felt at ease having him recover here and he came back better than ever. I cannot thank this facility enough for their outstanding attention to our matter when we needed help the most. They were ready and willing to fight for us if we needed to request more time for recovery as well. Highly HIGHLY recommend! Thank you for EVERYTHING Kennedy Care team! The Lodhy family will never forget how well you took care of our father!

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Robert Koshimizu on Google
8 days ago

Everyone from the gentlemen who greets me and the charge nurse has been very helpful

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Steven Kessler on Google
19 days ago

A Disturbing Experience: Obstacles to Discharge and Disregard for Patient Rights at Kennedy Care Center My family recently had a deeply disturbing experience at Kennedy Care Center. My grandfather was admitted for short-term rehabilitation after a minor head injury. He arrived medically stable and walking, yet he was kept there for nearly seven weeks despite repeatedly expressing his desire to return home. The atmosphere felt like an invisible barrier trapping residents inside. The persistent administrative pressure to remain, combined with the constant obstacles placed in the way of leaving, made the situation incredibly troubling—especially given how seamlessly his previous discharge had been handled by the emergency room. Here is what any family considering this facility should know: Obstacles to Discharge: When I previously took my grandfather home from Cedars-Sinai, the process was straightforward. At Kennedy Care Center, however, staff repeatedly acted as though taking him home was improper or unauthorized. They claimed I lacked authority because I was not next of kin, insisted they needed approval from a “responsible party,” and told us we had to wait indefinitely for a doctor because discharge might be “unsafe.” Weaponizing “Medical Advice”: Instead of respecting my grandfather’s right to make decisions about his own care, the administrator questioned why we “didn’t care about medical advice” and pressured us heavily to keep him at the facility. Flippant and Passive Staff: I asked the social worker to contact his doctor to verify if he would allow discharge in his current condition. More than a week later, she still had no answer, flippantly claiming she had “no control” over when the doctor would call back. In the meantime, my grandfather languished in the facility while staff continued providing conflicting explanations. Disregard of Power of Attorney (POA): The facility declined to recognize my General Power of Attorney, which Cedars-Sinai had previously accepted without issue. Staff instead asserted that my father was the primary decision-maker simply because he was a closer relative. A valid POA does not depend on family hierarchy. Questionable Capacity Determinations: Staff claimed that my grandfather lacked the mental capacity to make his own decisions and assigned a “responsible party” to override him. However, they never provided us with the results of any formal legal judgment or medical evaluation supporting that conclusion. Conflicting Statements and False Claims: When I attempted to take my grandfather home against medical advice (AMA)—which is a patient’s legal right—staff threatened to call the police. Later, I personally witnessed his physician issue a discharge order from his office, yet the facility still refused to release him. They falsely claimed that Adult Protective Services (APS) had prevented the discharge. When we contacted APS directly, they confirmed this was completely untrue. According to CANHR’s “Your Right to Leave Guide,” residents retain the legal right to leave at any time and a facility cannot override a physician’s discharge order. Severe Decline in Physical Condition: My grandfather entered the facility walking. By the time he finally returned home, he was wheelchair-bound and too weak to stand without assistance. Selective Marketing vs. Reality: The facility prominently advertises its “5-Star Quality Measures” rating, but prospective residents should know that Medicare assigned it a 1-Star Health Inspection rating. This was not our first experience with lengthy delays at this facility, as a previous stay also extended well beyond the discharge date. Based on our experiences, we became deeply concerned that financial factors, rather than patient welfare, were contributing to these delays. I cannot recommend Kennedy Care Center. We felt pressured, misled, and powerless at a time when dignity and respect should have been paramount. No family should have to fight so hard simply to honor a loved one’s wishes and bring them home.

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Katyusha on Google
23 days ago

This is not a good place. On multiple occasions, staff hung up on me when I called, and when I attempted to follow up, they were obnoxious and unhelpful and unwilling to address my concerns. The lack of professionalism and communication made it difficult to obtain information and left me with a very negative impression.

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Michael Mcgraw on Google
33 days ago

Serious Discharge and Resident Rights Concerns I am sharing this experience so that residents and families can make informed decisions. When I arrived at Kennedy Care Center, I was informed that a “responsible party” would make health care decisions on my behalf because staff believed I lacked decision-making capacity. During my stay, the treating physician informed me that I had been discharged. However, facility staff refused to release me and subsequently told me that no discharge had occurred. This directly contradicted what I had been told by the physician. Staff also stated that I could not leave Against Medical Advice (AMA) without the consent of a “responsible party” and that discharge could not occur because it might be unsafe without a physician’s approval. I was not provided with any court order, guardianship documentation, conservatorship paperwork, or other legal authority requiring me to remain at the facility. This situation occurred on more than one occasion. During a later telephone inquiry, staff provided a similar explanation, leading me to question whether this reflected a broader practice rather than an isolated misunderstanding. Facilities may advise residents about risks, recommend against discharge, and document concerns regarding resident safety. However, safety concerns alone do not necessarily create legal authority to prevent a competent adult from leaving a facility. For example, a resident generally cannot remain in a facility indefinitely without payment simply because he believes leaving would be unsafe. In the same way, a facility’s belief that discharge may be unsafe does not, by itself, give the facility authority to prevent a competent resident from leaving unless they have a court order. My understanding is that federal resident-rights regulations, including 42 C.F.R. § 483.10, protect a competent resident’s right to participate in and make decisions regarding their care. Staff may explain risks and recommend against discharge, but restricting a resident’s ability to leave generally requires legal authority. In addition to these concerns, I observed inconsistent cleanliness, delayed response times, and limited therapy services. Residents and families should understand that unlawfully preventing a competent adult from leaving a facility may constitute false imprisonment or another violation of resident rights and can carry serious legal, regulatory, and financial consequences. Anyone who believes their rights have been violated should carefully document events, preserve records, and consider reporting concerns to state licensing agencies, long-term care ombudsman programs, or other oversight authorities. My experiences raised serious concerns regarding resident autonomy, discharge practices, and respect for resident rights. Residents deserve transparency, respect, and lawful treatment. Families with questions about patient rights may wish to contact the long-term care ombudsman or another consumer advocacy group.

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Teri Groves on Google
38 days ago

They treated my brother in law horribly. There was pee on the floor and no one cleaning. The lost and forgot meds. It’s a scary place.

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50 days ago

A quick view from the street, this facility doesn’t look grandiose nor a place of attention grabbing. Once you get inside, it is a world of its own. The facility from the lobby to the patient’s room, everywhere is super clean, high tech, the air is fresh without any noticeable trace of chemicals or artificial chemical freshener, quiet, floor is shiny, walls have no stain, all staffs are well mannered, professional and friendly. It gave me an instant feeling of a very well run business. I noticed the nurses and caregivers were constantly moving around and readily available to take care of whatever the patients were asking. I was very impressed by what I saw, and kudos to the leadership of this facility.

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Barbara Jewell on Google
53 days ago

Our experience has been fabulous. My brother was admitted late last evening and despite the last minute transfer and awkward time, the staff were so kind and competent! The place is super clean and the atmosphere is warm and welcoming! Grateful for Kennedy!

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erewgwge svasvad on Google
54 days ago

This place was a nightmare. The nursing home falsely imprisoned the patient on two separate occasions, denied visitation rights, misrepresented the patient’s discharge status, ignored my power of attorney, and contributed to a serious decline in the patient’s health. What made the situation even more disturbing was the complete inconsistency in how they handled discharge and patient rights. When I previously took the patient home from Cedars-Sinai’s emergency room, nobody told me I lacked authority because I was not next of kin, that they needed approval from a “responsible party,” or that I had to wait for a doctor because discharge might be unsafe. Yet suddenly, at a nursing facility providing rehab and custodial care — not acute emergency care — staff acted as though taking the patient home was improper or unauthorized. I also asked the social worker to contact the doctor and ask whether he would permit discharge of the patient in their current condition. More than a week later, she still had no answer and told me she had “no control” over when the doctor decided to call back. Her response seemed flippant and dismissive, as the facility appeared to be passively waiting rather than making any real effort to move the process forward. In the meantime, the patient remained confined while staff continued giving conflicting explanations and obstructing discharge efforts. In my view, this crossed into elder abuse through unlawful confinement, intimidation, and coercive conduct. When I attempted to take the patient home, a staff member threatened to call the police, then smiled after realizing the intimidation had worked and I backed down. The level of incompetence, manipulation, and institutional dishonesty I experienced was staggering. The amount of misinformation, contradictory explanations, and apparent fabrication I encountered from staff was almost beyond belief. Also, do not be fooled by the “5-Star Quality Measures” Medicare rating displayed on their website. They emphasize that metric while failing to prominently disclose that they have a 1-star Medicare Health Inspection rating.

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vfdvdvsd vdvfdvs on Google
3 months ago

This is the kind of place that won’t let the patient out as long as Medicare covers his stay and then kick him to the curb once his coverage ends. They don’t care about patients at all.

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Yevgeniy Z on Google
3 months ago

Imagine if a patient has a family but then a nursing home assigns a single person to make all of the choices regarding medical treatment, care, admissions and even finances. And after that, the rest of the family is prohibited from receiving updates or participating in the patients care unless that individual consents. Doesn’t that sound ridiculous? Because here the patients spouse was assigned as the ‘responsible party’, while the rest of the family i.e. siblings, children and grandchildren were completely excluded and their insights were disregarded.

Profile photo of Stan
4 months ago

My family had a deeply distressing experience with Kennedy Care Center during my grandfather’s stay for short-term rehabilitation following a minor head injury. He was medically stable, ambulatory, and expected to return home quickly. Instead, he remained at the facility for nearly seven weeks despite repeatedly stating that he wanted to leave and despite my repeated efforts to arrange his discharge. Guidance from California Advocates for Nursing Home Reform (CANHR), including its publication “Your Right to Leave,” explains that a physician’s recommendation is not legally binding. Nursing home residents generally retain the right to leave a facility at any time, even if doing so is against medical advice (AMA). The guide also warns that overly paternalistic practices in a nursing home can result in false imprisonment. At Kennedy Care Center, “medical advice” was repeatedly used as leverage to keep my grandfather at the facility. Rather than respecting his right to make decisions about his own care, the administrator questioned why we did not “care about medical advice” and pressured us to keep him there. I hold Power of Attorney for my grandfather and had previously used this document without issue at Cedars-Sinai Medical Center to coordinate his discharge and arrange transportation home. At Kennedy Care Center, however, staff repeatedly refused to honor the same POA despite copying the document. A social worker claimed that my father was the “primary decision-maker” solely because he was the closer relative—an assertion with no legal basis. This effectively excluded me from participating in my grandfather’s care despite my lawful authority. Staff also unilaterally designated a “responsible party” to make decisions for my grandfather, asserting that he “lacked capacity” without conducting a proper assessment. In doing so, they deprived him of his right to participate in decisions regarding his own care without due process of law. Throughout his stay, staff were frequently dismissive toward me. More concerning was my grandfather’s physical decline while in their care. He entered the facility walking independently; by the time he was finally released, he was wheelchair-bound and too weak to stand. Watching this deterioration was heartbreaking. Several incidents were especially troubling. When I attempted to take my grandfather home AMA, staff refused and threatened to call the police. Later, after his physician formally discharged him—and I was present when the discharge paperwork was completed—the facility again refused to release him, claiming that Adult Protective Services had restricted the discharge. APS later confirmed that no such restriction existed. This was not an isolated issue. During a prior stay, my grandfather remained at the facility for nearly a month beyond his discharge date. From my perspective, these prolonged delays appeared to be driven by administrative or financial considerations rather than patient-centered care. In my experience, Kennedy Care Center showed a troubling disregard for patient rights, failed to recognize a valid Power of Attorney, assigned a “responsible party” without a lawful capacity determination, and delayed discharge even after a physician cleared him to leave. No patient should feel trapped in a facility that is supposed to provide care, dignity, and respect. Because of our experience, I cannot recommend this facility.

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Amanda Newaira on Google
5 months ago

Excellent rehab facility. I can not praise Brandon and the staff enough. They helped in every step, from insurance appeals to a very complex treatment plan, with a thorough team-approach. Thank you for caring for our beloved senior with such dedication, follow-through and care.

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Elliot Bayev on Google
6 months ago

Today I called them and asked to take my grandmother home but they said that I don’t have the authority to do so because I am not the “next of kin.” California law does not automatically give the “next of kin” authority over the patient. Here’s a quote from chatgpt: “Being someone’s next of kin doesn’t automatically/necessarily make you the patient’s legal decision maker in a nursing home or medical context. Here’s how it typically works in California, (but I can tailor it if you specify a country or state): 1. If the patient has decision-making capacity The patient themselves makes their own medical and care decisions. “Next of kin” has no legal authority unless the patient explicitly grants it (for example, through a healthcare proxy or power of attorney). 2. If the patient lacks decision-making capacity Then, decision-making authority depends on what legal arrangements exist: a. Advance Directive or Health Care Proxy If the patient appointed a health care proxy or power of attorney for health care, that person is the legal decision maker. b. Court-Appointed Guardian or Conservator If a court appointed a guardian, that person has authority over medical decisions. c. No appointed representative If no one has been formally designated, most states use a default surrogate hierarchy, which often includes: Spouse or domestic partner Adult children Parents Adult siblings Other relatives (next of kin) So, next of kin only becomes the decision maker if there’s no other legally designated person and the law defaults to them.

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Lorene Imamura on Google
6 months ago

Very clean. Staff is very friendly.

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Greg Dabney on Google
7 months ago

I’m have been at Kennedy care center for over 1month and it has been the best care I have gotten !! very grateful for the assistance and care All staff has provided truly grateful I will recommend this place to anybody that need physical therapy

Profile photo of levis
7 months ago

My experience with this facility was very disappointing. Although my grandfather’s doctor had cleared him to go home, the staff denied it when I arrived. On another visit, when I simply asked at the front desk whether he had been discharged, the guy erupted in anger, claimed I wasn’t the “responsible party,” and refused to talk to me. This interaction felt unprofessional, hostile, and unnecessarily secretive. Families who are involved in a resident’s care should be treated respectfully and given clear communication–especially when the resident consents to sharing updates. Instead, I left feeling shut out, worried for my grandfather’s well-being, and powerless at a time when he depended on us for support. I sincerely hope the facility takes steps to improve communication and treat families with the dignity and transparency they deserve. Response to Kennedy Care Center: Thank you for your response. My concerns are not a misunderstanding but arise from specific interactions in which staff denied that his doctor said he can go home, and subsequently responded with hostile behavior and a refusal to communicate when I made a routine inquiry at the front desk. Families authorized by residents are entitled to respectful and transparent communication, and I trust the facility will take appropriate steps to address this conduct.

Business response 7 months ago

We’re sorry to hear you feel this way. Our team strives to provide professional, compassionate services at all times. We would welcome the opportunity to speak with you directly to better understand your concerns and clarify any misunderstandings. Please call 323-383-9897 and ask to speak with the Administrator.
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Warrior Princess on Google
7 months ago

Evidently their electricity is out and they are not adequately following up with their patients safety. I am getting multiple calls from my uncle that his room mate is in distress and they can’t reach an attendant for help or information about what is happening. I have also tried calling their 24/7 number myself for the past 3 hours with no response nor connection to ANYONE – just terminal hold. If this is indicative of their standard of care, I would not willingly send a relative here ever again.

Business response 7 months ago

Thank you for your feedback and we acknowledge your concern. I am sorry that you experienced this. If you would like to call 323-383-9897 and follow up, please ask to speak with the administrator at your earliest convenience.
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Vanessa Quiroz on Google
10 months ago

Heartfelt Thanks to Kennedy Care Center I want to extend my sincere thanks to David, Liz, and the entire team at Kennedy Care Center. My dad spent about a month at this facility, and while he was understandably upset at first, by the time he left, he and the staff had formed a real connection — they were actually sad to see him go. When my father first arrived, I spoke with David and requested that he be moved to a facility closer to me. David assured me he would do what he could and keep me updated. True to his word, they not only kept me informed but were able to transfer my dad closer to home — something I’m incredibly grateful for. Throughout his stay, the staff listened, worked with him patiently, and most importantly, treated him like family. If your loved one needs care, I highly recommend requesting Kennedy Care Center. They truly care — and it shows.

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fernando grunewald on Google
11 months ago

Clean place and pleasant staff

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Mira Sarkisova on Google
11 months ago

We are very pleased to have our babushka ( 102) at this facility! They are taking care of her ⭐️⭐️⭐️⭐️⭐️

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Annette Spears on Google
11 months ago

Kennedy care center is very friendly and clean and the staff’s very helpful the patient looks very happy and taken care of my mother is there for a long time now and I don’t have to worry about her well being because she is in good health there. Thank you very much Kennedy Care Center. Annette Spears

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Cindy Kackert on Google
12 months ago

All staff are so nice and helpful to our rehab patient and very knowledgeable. The food feels like home and TV channels plentiful. Very professional medical and PT/OT staff, and it’s so wonderful to have a dedicated nurse the patient gets to know and feel comfortable relying on.

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1 year ago

Today is Saturday and I was not able to get to any receptionist to check on the patient. 👀

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